Afterwards, you can place company working hours, phone numbers, and tag descriptions on the same page in a way that will not cause spam. On this page, you can view how your business appears on maps and Google search results. Can I post a video on a local business entrance? As of January 2018, you can now publish videos with your mybusiness account. This way, you can appear before visitors with videos in search results and map results. This way, you can show your brand to more people with a beautiful presentation. What analyzes can I make under the Analyzes heading? On this page, you can see historically how customers or people looking for your business found you. You can also find numerically whether callers see you in map results or search results.

You can see what kind of activities visitors engage in, such as clicking on your site, calling, asking for directions. You can take a look at detailed statistics such as photo viewing analysis, phone call analysis. google is my business Google my business review management and taking action regarding negative messages You can view how customers or visitors comment about you in this section. You can still reply to comments, but you cannot delete any comment, even if it is negative. You can report a conflict of interest against negative comment attacks and mark them as inappropriate. There are businesses that even had to close their companies due to negative map comments.

That’s why we recommend that you always prioritize customer satisfaction, especially if you are a service-based company. Can I close my business from comments? No . It is not currently possible to close comments on a my business result appearing in Google local results. You can only reply to comments and report comments you don’t like to Google. Is it possible to delete or remove negative comments from Google My Business? It is not possible to directly delete or remove comments from my business. One of the weapons we have is to mark the comment as inappropriate. To flag and report inappropriate reviews, you can follow the steps at If a few days have passed after flagging the comment and the comment is still not removed; In the next step, you can try to have this comment removed by Google by calling Google Turkey Support Phone Number.